EditorialA Quick Study

A Quick Study

Latest generation owner of 60-year-old family business puts his knowledge of human nature to work on customer care

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A college degree in anthropology and a career in the liquid waste industry seem about as compatible as a septic pumper and wingtip shoes. But it makes perfect sense to Steve Stevens, part owner of Kimble Septic Tank Cleaning and Porta-Pot Portable Toilets in Mansfield, Ohio.

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