Keepin’ the Hammer Down

Through relentless customer service and marketing measures, St. Louis company R & R Sanitation posts gains through recessionary doldrums

Ask Jim Reisinger how the recession is affecting his company, R & R Sanitation in St. Louis, Mo., and he’ll tell you it’s barely registering on his business radar.

“My sales have never been down, ever,” he says. “It keeps getting better every year.” The growth isn’t as robust as it...

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