Handing Down the Family Business: How Did Biffs Inc. Make a Smooth Transition?

Biffs Inc. emerges from family succession with new leadership and a plan to bolster a sterling portable restroom service reputation for Minnesota construction and event customers.
Handing Down the Family Business: How Did Biffs Inc. Make a Smooth Transition?
The founding family of Biffs Inc. includes (back row, from left) Jennifer Pauling, Derek Pauling and Heather Pauling; and (front) Mike and Diana Pauling. They are shown with a 2015 Ford service truck built by Satellite Industries and Satellite Tufway restrooms. (Photos by Brad Stauffer)

Passing a family business on to the next generation can be a volatile and emotional experience for everyone involved and leave staff, customers, vendors and lending institutions feeling anxious and uncertain. Yet all multigenerational businesses have to endure this transition....

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