Finding the Keys to Small-Business Success

California’s FarWest Sanitation learned that long-term business growth is achieved when old-fashioned customer care intersects with smart use of new technologies.
Finding the Keys to Small-Business Success
Part of the FarWest Sanitation crew gathers for a group shot in the company yard in Concord, California.

When Alex Rodriguez started California-based FarWest Sanitation & Storage in 1994, it was a one-truck operation. The company has enjoyed long periods of tremendous growth in workforce, equipment and service territory, with Rodriguez chalking it up to a blending of old-school...

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