Lessons From a Mentor Turn Into Pumping Profits

Industry newcomer Shawn Carlton mixed personal service, great equipment and an emerging inspection specialty to fuel growth in his pumping business.
Lessons From a Mentor Turn Into Pumping Profits
Shawn Carlton is shown with his wife, Trisha, and son, Cooper, in front of their newest rig, a 2016 Kenworth carrying a 4,000-gallon tank and Masport pump from Erickson Tank & Pump. (Photos by Alex Garland)

Taking an established and successful pumping business to the next level can be a tall order, especially for a newcomer to the wastewater industry. But by emphasizing customer service and education — and adding a new specialty in septic system inspections — Shawn Carlton has...

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