Is It Time to Take the Shovel Out of Your Customers’ Hands?

A tragedy in Michigan makes me question the wisdom of allowing homeowners to become part of the septic service process.

As pumpers, you often encounter do-it-yourselfer homeowners looking for ways to shave a few dollars off of the invoice. I imagine many of you oblige by encouraging them to do the site prep, including digging out the tank lid. Over the course of a busy day, it’s nice to arrive at...

Please login or register to view Pumper articles. It's free, fast and easy!


Discussion

Comments on this site are submitted by users and are not endorsed by nor do they reflect the views or opinions of COLE Publishing, Inc. Comments are moderated before being posted.