Scenic City Plumbing co-owners Jeff and Jacqui Logan stand at their shop in Hixson, Tennessee. When Jeff Logan started his company in 1987, it was just him, but over time he learned he needed a dependable back-office staff and software to make his business even better. (Photo by Martin Cherry)
Jeff Logan describes his office staff as the heartbeat of his business. From making the pivotal first contact with a customer to arranging a work schedule, dispatching the fleet and handling the money, a smooth-operating office staff is essential to a plumbing company’s...
