A careful examination of your company’s profits by individual client and client segments may reveal you’re working for nothing in some cases.

Survey finds support for more water regulations in Michigan.

Perception is reality for customers, and clear communication will reinforce that you respect them and appreciate their business.

Insurance companies say they miscalculated rising cost of repairs and jury awards and can no longer offer commercial coverage.

Onsite programming strikes a chord with upstate New York wastewater professionals interested in preserving a clean watershed.

While some good observations can be made in a full tank, every nook and cranny will be exposed if you pump it out first.

Plumbers and electricians only have one set of rules to follow. Joe Seiwert wonders why that can’t happen for the septic service industry.