In this online exclusive video, Douglas Hurrelbrink, owner of Austin’s Pumping Service in Strafford, Missouri, shares what he's been up to over the last 10 years since Pumper first profiled his company.
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“The No. 1 complaint regarding emails, besides spam practices, is that businesses only follow up on items that directly affect them (such as requesting payment). When businesses focus only on the financial transaction, they move into a commoditized conversation.”
Pumper serves contractors and owners and managers of businesses that maintain and install residential and commercial septic systems, rent and service portable restrooms, and provide industrial vacuum service.
