This year will be marked by AI's influence and heightened consumer emotions due to political climates, but small businesses that keep certain principles in mind can thrive
If you want your business to thrive after you step away, it’s vital to avoid a bottleneck style of leadership that hinders the growth of your talented team
A thorough and systematic approach to training new employees will help them get up to speed quickly
Post fun short-form videos on social media platforms like TikTok and YouTube to reach potential customers
Acknowledging where you lack understanding is the key to filling in holes in your training
To boost sales, your team should do role-playing drills to learn how to educate your customers on products and maintenance