Inside the October 2015 Issue of Pumper
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Issue Archive
![Handing Down the Family Business: How Did Biffs Inc. Make a Smooth Transition?](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp6300144.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=573de2c99494629c32205ea74003177e)
Cover Story
Biffs Inc. emerges from family succession with new leadership and a plan to bolster a sterling portable restroom service reputation for Minnesota construction and event customers.
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![The Wastewater Industry Proudly Creates Thousands of US Jobs](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fjim_kneiszel_2009_180212_133927.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=ade03d19c11e0aecd90b976bc9d319f9)
Reading Between the Lines
While others are touting a return to homegrown product manufacturing, the wastewater industry has been, is and will always be building and hiring in the USA.
![Always-Ready Customer Service is a Winning Business Strategy](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Facseptic44.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=bc92712ce38c45bcac0d3ace3aad1e92)
Profile
The crew at New Jersey’s A & C Septic Service is only a phone call away when customers need emergency service.
![Choose the Best Health Savings Option for Your Workforce](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Ferik_gunn_2010_180212_133922.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=40d1d149698e48ce8c966aa34c7b176b)
Money Manager
Take the time to figure out how different health care add-on programs can help you and your employees.
![Experiment With These Low-Cost Branding Techniques](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-03-15_building_the_business-_frey_photo_180212_133921.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=e688c5f1c0df960384105b44c5f3fb15)
Building the Business
Traditional branding is too pricey for many small businesses. But you can make a name
for yourself with this low-cost marketing technique.
States, Ontario Agree to Reduce Lake Erie Phosphorous Levels
Rules and Regs
![Foremost, Transwest Promote Cold-Weather Hydroexcavator](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fforemost_1.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=9ea253f2e3cb4b5c057687920ba0dde1)
WWETT Spotlight
![Water Woes are a Critical Issue for California Pumping and Onsite Professionals](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-10-15_state_of_states_-_mark_adams.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=49b1a626529b67352839f6460f203193)
State of the State
California pumpers and installers take the ‘waste’ out of wastewater in their organization’s name to promote solutions to the state’s ongoing water crisis.
![Follow These Steps to Keep Sewage Lagoons in Good Shape](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fanswer_man_-_jim_anderson_180212_133910.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=76c5265457eb535352940d648d106c39)
Septic System Answer Man
Following a recent review about lagoon design and construction, let’s talk about monitoring the treatment system for effective performance.
![Expert Tips Will Help You Pass DOT Inspections](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp_-10-15_pumper_interview_-__joe_zito.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=418c59884aa4ecc165442fe04386c2fd)
Interview
Pre-trip truck inspections are critical for pumpers to operate safely and efficiently.
![Classy Truck Of The Month - October 2015](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-10-15_classy_-_sweet_honey_180212_133908.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=eeb057d36c6c50aababd28a3af0e043a)
Classy Trucks
We feature Sweet Honey Inc., Grimes, Iowa.
Make Plans to Attend the NAWT Waste Treatment Symposium Nov. 3-6 in Virginia Beach
NAWT
![Squeegee, Crumbing Blades Reduce Backfill Time, Eliminate Bucket Teeth Marks](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fproduct_spotlight_gradeblade-2.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=87825c9b464e232e5cb24e235590adaa)
Product Spotlight
Product News - October 2015
Product News
Industry News - October 2015
Industry News
![Office Technology and Software](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpoint-of_rental_systems_case_study.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=033ee226e436a897267229e1d71a8dc4)
Case Study
Product Focus - Office Technology and Software - October 2015
Product Focus - Office Technology and Software
Product Focus - Portable Sanitation - October 2015
Product Focus - Portable Sanitation