Inside the April 2016 Issue of Pumper
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Issue Archive
![Finding the Keys to Small-Business Success](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpumper_farwest_6123.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=b7e7a99676896fb389f790a5babc8075)
Cover Story
California’s FarWest Sanitation learned that long-term business growth is achieved when old-fashioned customer care intersects with smart use of new technologies.
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![What Should You Plant Over the Septic System?](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fphlox.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=585ddd5c4f2134ee9295c84de132081c)
Reading Between the Lines
Landscape designer Wynn Nielsen shares her top tips for drainfield ground cover and the “badass’’ list of plants homeowners should avoid at all costs.
![Small-Business Ownership is Better the Second Time Around](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpottietime_groupandcover0053.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=425acdf758cfd9d127bb9f01ba44a740)
Profile
Pennsylvania’s Scott Hess found success and satisfaction in his second venture by involving extended family and focusing on core septic and portable sanitation services.
![8 Tips For Creating Trustworthy Testimonials](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-03-15_building_the_business-_frey_photo.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=739e69baa49fb617a2a3716b6933e3b6)
Building the Business
Channel positive customer feedback into one of the most potent and cost-effective marketing tools available.
Rhode Island Continues Effort to Shut Down Remaining Cesspools
Rules and Regs
![Think Twice Before Borrowing Money From Relatives](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Ferik_gunn_2010_180212_133721.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=6ceac4a35b27367d87e965de77ea1e1f)
Money Manager
Generous Uncle George offers you a loan for a big equipment purchase. Should you accept?
![VIP Restroom Trailers Need Tender Loving Care](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Ffancy_flush_2.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=be2d48f9861ee80c23d87a9e04b36faa)
Interview
![Make Sure the Septic Tank is Safe and Sound](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fanswer_man_-_jim_anderson_180212_133719.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=78249c9246143b988277378c70c68648)
Septic System Answer Man
Concrete deterioration, abandoned cesspools and homeowner DIY repairs are serious issues for septic system professionals to track and discuss with customers.
![Wastewater Contractors and Regulators Make a Strong Team](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-04-16_states_-_gary_cameron.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=3034620613008e527fc57a77886fbb04)
State of the State
Nova Scotia’s environmental department jump-started the provincial wastewater trade association and continues to help fund its mission to raise professional industry standards.
![Classy Truck Of The Month - April 2016](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fmarkos_pump_truck.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=a59da38ae88c554351c5841bac7b1553)
Classy Trucks
![Classy Truck Of The Month - April 2016](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-04-16_classy_-wiehrs.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=c18d6ff6f329aba179558945fbf1045c)
Classy Trucks
Wastewater Association Planning Many Training Seminars
NAWT
Industry News - April 2016
Industry News
![ScreenCo Systems Folding Tripod Lifter Aims To Prevent Workplace Injury](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-04-16_product_spotlight_-_screenco_systems_folding_tripod_lifter.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=fae0eb6f0153141cf63ec0f8429099d7)
Product Spotlight
Product News - April 2016
Product News
Product Focus - April 2016
Product Focus