Inside the January 2017 Issue of Pumper
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Issue Archive
![The Right Equipment Will Bring in the Dollars](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fbigbore_04.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=49ac35cf34b84e4967ae5323623bef3e)
Cover Story
Adding capable machines and learning on the job is the best way to successfully diversify a pumping operation, says Henry Damm of California’s Big Bore Drilling.
![Offer New Service Specialties to Keep Customers Calling](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fmg_3159cc_1.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=f935732509d727ff597cb5d38eaeb2c3)
Profile
An old-line New Brunswick pumping company expands the service menu to maximize revenue through septic system installs, portable sanitation and general excavating.
![12 Tasks That Will Make Your Business Better](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fjim_kneiszel_2009_180212_132350.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=f598341e3d6fbff372224dd686e7ecc1)
Reading Between the Lines
Keep your management hand on the throttle in 2017 with these month-by-month small-business improvement tips.
![11 Little Ways the Words We Use Are Killing Our Business](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-_01-17_building_the_business_-ryan_robinson.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=aa70864bd80c4cb41bc81740330dd2e6)
Building the Business
Using passive and ambiguous language or cursing near the wrong people can turn off customers and coworkers, costing your company money.
State of Washington Expands Septic System Replacement Loan Program
Rules and Regs
![Is It Time to Consider a Profit-Sharing Program?](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Ferik_gunn_2010_180212_132348.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=d4863c6842370fcd95869e4efc980635)
Money Manager
Spreading the wealth to employees when times are good can be a valuable motivational tool — and it’s not just a big-company perk.
![Prepare for a Future With More Floods and Drought](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-01-17_pumper_interview_-_jose_amador.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=eff016b7cfb2fdef5cfab04c01121cfd)
Interview
The wastewater industry will have to tweak septic system design and operation to deal with inevitable changes caused by climate change, experts say.
![Water Cannon Pressure Washer Offers Industrial Cleaning Power](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fwater_cannon_1.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=d4057e5c67a4dd241a701c9a8c199830)
WWETT Spotlight
![Finding New Uses for Abandoned Tanks](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fanswer_man_-_jim_anderson_180212_132346.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=4cfac07cdfaa3bdcc319e94956f4a264)
Septic System Answer Man
In drought-stricken regions, pumpers may find work repurposing old septic tanks for graywater recycling systems.
![Installer Licensing Will Raise Industry Professionalism](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp-01-17_state_of_the_states._ernie_christianson.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=f9363c933dc9cdcfbf3ac2713a5aeba8)
State of the State
Vermont leaders currently license onsite system designers, but are now working with the wastewater industry to offer broader certification and continuing education.
![Classy Truck of the Month - January 2017](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fp_classy_m__m_transfer.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=f8a61213601792860b0a489901a2af4f)
Classy Trucks
M & M Transfer Inc., Pinedale, Wyoming
![Tower light from Milwaukee Tool keeps job sites illuminated and safe](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fproduct_spotlight_milwaukee_tool_m18_rocket.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=00253f19d90516e6bc311299755aeb64)
Product Spotlight
Product News - January 2017
Product News
Industry News - January 2017
Industry News
Product Focus - January 2017
Product Focus
WWETT Preview - January 2017
WWETT Preview