Inside the August 2018 Issue of Pumper
![The Owners of This New Hampshire Pumping Company Believe in Personal Attention](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fjcl_50.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=065c9530ed9299e4ab6c7b0b90c796bc)
Customers get a live response on the phone and see the boss on every job site as JCL Septic Service relies on old-fashioned service values.
![Truck manufacturer chooses durable centrifugal pumps](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fmth_pumps_case_study_180801_124425.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=cda69a01e3ee6e94fe282782b9d4265d)
![Five Peaks Glacier II Premier offers extra room, popular flushing feature](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fproduct_spotlight_five_peaks_glacier_ii_premier.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=7ed5cd7c0ce78a0baad665ea12a623e1)
![Classy Truck - August 2018](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2F20160429_172934.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=93559ed060fc889cf593d3a8be294e57)
![Classy Truck - August 2018](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2F20170215_104141_1487186439525.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=b6a15c665bd0c9fb2311893d71cd47b3)
![Enforcement Needed to Weed out Bad Contractors](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fab_-_1.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=eee71476c001d3d8bd58470763dff280)
Better regulations, smarter monitoring of wastewater rules would improve profitability and bolster the industry’s reputation.
![Take a Hands-On Approach to Soil Study](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2FAnswer-Man-Jim-Anderson_180801_152631.jpg?crop=focalpoint&fit=crop&fp-x=0.495&fp-y=0.435&h=75&ixlib=php-1.1.0&q=75&w=75&s=a29ae65188b5dd2e095d7e2a12b250f6)
When it comes to figuring out the properties of soil at the job site, let your fingers do the walking.
![University Sustainability Project Incorporates Futuristic Wastewater Reuse Technologies](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fchatham_30486990_full.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=a3ca9e6c6f149011ef7aaf2dc31af585)
New rural campus includes graywater reuse, constructed wetlands and advanced rainwater runoff strategies to return as much water as possible to the local aquifer.
![A Million Dollars Won’t Necessarily Ensure Your ‘Golden Years’](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2FErik-Gunn-2010_180801_153240.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=9422bc375cebf0324e505f4a383bbfd8)
When planning for a pumper’s retirement, first tally your projected monthly expenses and then work toward a realistic nest egg.
![10 Steps to Reversing Horrifying Negative Online Reviews](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-08-18_building_the_business_-__zabriskie_-_telephone_manners.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=23ccbc720a3bc6f4ef7c42f3a1c92e97)
Have a few unhappy customers made it their business to burn you through website or social media complaints? Here’s how you can turn around your online reputation.
![He’s a Welder, Handy With a Wrench and Always Looking for New Ways to Serve Customers](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fndbseptic_043.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=601cc3f5489ccf8a509757936cd0ab5d)
Georgia’s Neal Bennett is the septic service version of Bob the Builder, always ready with the right tool to get the job done efficiently.
![Encouraging Reconstruction After Wildfires](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2FJim-Kneiszel-2009_180801_154537.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=95fc2f47ddaf854702b17e79565273cd)
Coming back from devastating wildfires, a California county wants to hasten onsite system permit approvals and allow more granny pods.