Inside the October 2018 Issue of Pumper
![The Morales Family Recognized Changes in the Demand for Its Products and Took Action](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fswss_02.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=ae2aa75a5bfc97bea3ddb0e68c117ea3)
When the focus switched from agriculture to construction in its region of Southern California, Southwest Site Services adapted to changing customer demands.
![Quick financing allows rental company to close deal](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fap_equipment_financing_case_study.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=ca6e6e23ca88124284d56401152d24ef)
![Classy Truck - October 2018](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fimg_0753.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=e480b9c897a0e4d9e8cd9a6e725df644)
![Classy Truck - October 2018](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fclassy_-_jpg_cropped.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=c020cdf3c19b98f2714c58b71e489325)
![In Oregon, It’s Time to Update Our Certification Program](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2For_-_1.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=ae705cd3a25c0ec6b30e5214f7d451b6)
‘We are professionals! Professionals want to learn, to apply that knowledge and to better themselves.’
![Does the System Have a Problem? You Better Know the Flow.](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2FAnswer-Man-Jim-Anderson_181003_130420.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=29a090c9280f07d55233050a9276255b)
If you’re not monitoring water usage, accurate analysis of system performance may be just a shot in the dark.
![Take Steps to Protect Your Valued Crew From Vocational Hearing Loss](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-10-18_safety_-hearing01_copy.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=08dd701875af96b22aa5c715aaa6b185)
Pumpers and installers are constantly exposed to loud noises that can cause permanent damage.
Read the details in commercial contracts and keep enough coin in the piggy bank to cover common cash-flow issues.
![Refine Your Sales Pitch and Land Your Dream Customers](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-10-18_building_the_business_-_fripp_sales_pitch.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=ec4d26cd4bbef14455acfa0d0a9a7732)
Remove the fluff and get right to the point when presenting your wastewater services to a potential big customer.
![Following a Midcareer Course Correction, a California Businessman Found Success in the Wastewater Industry](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fsepticcontrol_24.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=b9c62fd5e76df9289193766c2c27d9e4)
At first, Martin Ruiz didn’t even know what a septic tank was. Today he owns a profitable pumping and portable restroom business in Southern California.
![It’s Time for Quick Takes on Wastewater News](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2FJim-Kneiszel-2009.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=1b656ea85fb29590ec4a43fa9fcaab12)
Happy septic users, public urination foes, and new forms of restroom vandalism are in the news.