Inside the March 2020 Issue of Pumper
![It’s 70 Years and Going Strong for the Bonifacio Family of Wastewater Pros](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Flsterling_franks_septic_004.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=a5aec27ac9033cad8ecf73d71152ed79)
Frank’s Septic Services changes its offerings to pluck more customers from a bountiful central California agriculture region.
![Your Employee Just Asked for a Raise. What’s Next?](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-03-20_building_the_business_-_jeff_haden.jpg?crop=focalpoint&fit=crop&fp-x=0.485&fp-y=0.39&h=75&ixlib=php-1.1.0&q=75&w=75&s=ebb387103121989cbfd37527ac444280)
It takes guts to approach the boss and ask for more money. Treat the request with respect, and follow these important steps before you blurt out a yes or no.
![Steve Moon Says, 'Yes We Can' When Clients Call for Additional Products or Wastewater Expertise](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fkingsservices_37.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.655&h=75&ixlib=php-1.1.0&q=75&w=75&s=c0e827e33255127f22bcf1ba29059ca3)
Added services to meet customer demands and a more inclusive corporate identity help Canada’s King’s Services enjoy steady growth.
Let’s keep working on a tipsheet for septic system users. Part of our job is saving customers from expense and emergency calls.
![Jennifer Morris Believes in the Value of Networking](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum_snapshot-jennifer_morris.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=5d1c143f41d0834b5e94b1673777f279)
A wastewater trade group helps you connect with fellow contractors and decipher ever-changing industry rules and regulations.
A real estate septic inspection uncovered likely problems with maintenance follow-through by the homeowner or service provider.
The wheels still roll, but lose suction power and your truck might as well be dead on the side of the road. A proper maintenance plan will keep you pumping on the busy days ahead.
Signing up customers for long-term care can ensure better system performance for the customer and guaranteed workload for the contractor.