Inside the April 2021 Issue of Pumper
![Business Partners Share Their Recipe for Growing Sweet Pea Sewer and Septic](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fsweetpea-18.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=ab5fec2c81e20386b82ec8beb0a65401)
Montana friends buy an established pumping company, then take it to new heights by expanding the service menu and acquiring competing companies.
Zero emissions and alternative fuels could be on the horizon for work trucks, and pumpers will make the switch if and when it makes good fiscal sense.
![4 Tricks to Make Customer Service Magic Happen](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-04-20_building_the_business_-_kostya_kimlat.jpg?crop=focalpoint&fit=crop&fp-x=0.495&fp-y=0.28&h=75&ixlib=php-1.1.0&q=75&w=75&s=c0f6eb9118909b93b3aa147f1ce6df86)
Train your crews to think like a magician and amaze and satisfy your septic service customers every time.
![Product Focus - April 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Foxford_plastics_systems_strongfence-2.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=349247df0b2e9f8f744b9ab80b8e932a)
![Case Study - April 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fportalogix_case_study-2.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=9b5c1349caa4307ea8391ac95ba42896)
![6 Tips Help You Get Back to the Financial Management Basics](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpeter_bellatti_money_manager.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=366f88c2b5961ac93b753fb255f96217)
This advice may seem elementary at first, but small wastewater companies can always benefit from a review of foundational business principles.
With no settling or floating solids present, it’s time to put on your detective hat, evaluate the reasons and take action.
![Selling Service, Not Price Will Keep Your Company in the Black](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-04-21_snapshot.jpg?crop=focalpoint&fit=crop&fp-x=0.485&fp-y=0.36&h=75&ixlib=php-1.1.0&q=75&w=75&s=eb91b064e019d96a0abdbf7b2538d1f9)
Mississippi’s Chris Hodge cautions pumpers and installers to value their time and hard work when confronted with a bargain-happy customer.
![Classy Truck of the Month - April 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fclassy_truck_-_rechel_2-20.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=9175699815d3bf6547daeaf0702353f4)
![Industry News - April 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fron_suchecki_headshot.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=9212deaa14b5fe81c3f1c5e2ff807c54)
![Product Spotlight - April 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fproduct_spotlight_aqua-zyme_debris_screener.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=bb0dcae6e6efda3aec93aae38ddeab57)
![Product News - April 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fcoxreels_swivel_1125_series.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=90f71c0ae04f12f7a8344758fb5c16f5)