Inside the May 2021 Issue of Pumper
![Terry Kiel and Dave Snyder Are Seasoned Septic Service Professionals](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2F2020_10_08_wmichseptic_130777.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=2b4b03e5ecb10666edc1867eba28580d)
The longtime owners of West Michigan Septic have learned many things about running a pumping business, including how to look sharp, educate customers and ensure a profit.
Even throughout a pandemic, you risked your health to answer the call to pump and maintain aging, overtaxed septic systems.
![It’s Time to Vent About Hydrogen Sulfide Corrosion](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-05-21_answer_man_-_corroded_septic_tanks_029.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=3328ee50a24c9816ed77e4f2549731f4)
Onsite experts and tank manufacturers continue to seek solutions for concrete deterioration. Sulfate-resistant formulas and secondary venting can have an impact.
![Common Sense Is a Rare and Valuable Commodity in Wastewater Regulations](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fbc-2.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=d3c4ee37d9630e97e0c14f88afa61344)
British Columbia onsite rules should consider unique site conditions to come up with practical and sometimes lower-cost treatment solutions, says Joe Karthein.
![Classy Truck of the Month - May 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fjj_pumping_-_classy_truck.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=8f0fa65acfdd40fe92fca3679b9e35e6)
We feature A&T Septic and Excavating and J&J Pumping, Litchfield and Olivia, Minnesota.
![Product Spotlight - May 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fproduct_spotlight_nuconcepts_majestic.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=56b7f266a25683371631f8ea4c32cdf2)
![Product News - May 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fcape_cod.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=05a1c00cf58a10921815811b55bd4a64)
![Industry News - May 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fallgood_bbb.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=704407e90173b82f060d0e76b9fb6ff7)
Follow these 7 steps to make sure people see you and your septic service company in a positive light and keep calling.
![Product Focus - May 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fkuriyama_of_america_t704ha_series_the.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=78d434696b0e9be2f8bb2decac2e9133)
![Case Study - May 2021](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fmth_pumps_case_study.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=29c58cdbae8f21a08a6e25fa9b00c451)
![Should Pumpers Take on Campground RV Tanks?](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpumprig2.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=fc08d51901d21f304958cbc977c8c9d9)
Two experienced service providers lay out the risks and benefits of adding camper clean-outs to your menu of services.