Inside the April 2023 Issue of Pumper
![Word-of-Mouth Is the Best Advertising for Sherry and Eric Storts](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fmr_clean_9766.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=416e55c200367d5632f2ce4ae623cbf3)
Spotless restroom equipment attracts new customers and keeps the dollars flowing for Ohio’s Mr. Clean Port-A-Potties
Some pumpers love them and some pumpers hate them. What will happen if the federal governments strips away this frequently used control in the pumping industry?
![Is Your Crew Suffering From Service Fatigue?](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-04-23_building_the_business_-_laurie_guest.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=a37cf6d0ccfed7de404a0af55f130bae)
When dealing with customer service issues creeps into your daily routine, make changes to regain the performance you expect in the field and on the phone
Proper maintenance is critical to ensure the best performance from either single-pass or recirculating filters
![Hawaii Grapples With Lofty Cesspool Replacement Goals](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2FStuartColeman-HeadShot-MinakoKent.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=b03bcc6cbf58f03ede36b95526d7a9c3)
One new project combines an incinerating toilet and small onsite system for treating kitchen wastewater for residential use
![Product Focus: Portable Sanitation and Special Events](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fallied_graphics_decals.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=639576c94f838a5512d8fef353c2ab5a)
![Wastewater Professionals Need to Know Their Worth](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fnm_-_1.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=f480d5d7cdf5213a700df6e762db3a76)
New Mexico pumper Mike Krepfl: “We are a critical part of day-to-day life for people.”
![Classy Truck of the Month - April 2023](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-04-23_classy_truck_-_martins_5427.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=746356c93a6e6f90842e2573fbcf2204)
Martin’s Sanitation Service, Paris, Kentucky
![Product Spotlight: Hydrovac truck designed to meet weight restrictions](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fproduct_spotlight_gapvax_vhx_series.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=f47c227aa6e358987df18e6681d9db00)