Inside the September 2024 Issue of Pumper
![Global Environmental & Industrial Response Hits the Ground Running](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpumpermagazine-0019.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=aa4c689a841f79a0d4e34ab03aa2c132)
A Florida company provides a wide variety of environmental and industrial services locally as it develops an international reputation for specialized services
![Should You Add O&M to the Menu of Services?](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2F20190905_122428.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=d16c6e25cd2bc14cf7935dcab8a65eeb)
With crowded subdivisions and more complex onsite systems, routine service and monitoring are a greater need for your septic service customers
![Your Pumper Is Injured On the Job? Perform an Accident Investigation](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-09-24_legal_advisor_-_brengoszjohn_7401.jpg?crop=focalpoint&fit=crop&fp-x=0.475&fp-y=0.39&h=75&ixlib=php-1.1.0&q=75&w=75&s=dfbe14ce41aaad4c011088586d0fb210)
A thorough review of workplace incidents will help prevent future accidents and demonstrate your care about the safety of your crew
![Use Common Sense on Land Application Rules and Weight Restrictions](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-09-24_snapshot_-_joe_henry-1.jpg?crop=focalpoint&fit=crop&fp-x=0.475&fp-y=0.37&h=75&ixlib=php-1.1.0&q=75&w=75&s=f914fb1c2074aaf19d7e5143b28c9f58)
A Canadian wastewater professional says spreading and load transport limits should be based on actual weather conditions, not arbitrary calendar dates
![Classy Truck of the Month - September 2024](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-09-24_classy_truck_-_waynes_drains.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=66b4b11c250403aec2ffa2767acb0ae5)
Wayne’s Drains Inc., Burlington, Massachusetts
![Product News - September 2024](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fjetstream_3000seriespump_2.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=eb65317141f9cd60b081bebbf2152406)
Listen for these four common customer callouts and be prepared to respond to them effectively
Don’t assume long-term loyalty from your septic system customers. Follow these tips to keep them calling back.
![Product Focus: Vacuum Excavation and Industrial Jet/Vac Services](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fjurop_helix.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=49f59ef00ee9ebc2e5f901fb77a6a718)
![Case Studies: Vacuum Excavation and Industrial Jet/Vac Services](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fkaiser_premier_case_study.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=c06be8c02f00deb346e0bfcae5e60931)