Inside the June 2024 Issue of Pumper
![Here’s How You Modernize a Nearly 50-Year-Old Pumping Business](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2F20240127cole_pumper-2478.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=eb06527cc242b19fa177ddd2463a7b15)
It turns out retirement wasn’t appealing to Ohio’s Bill Robinson. So he bought a neighbor’s septic service company and got back to work.
Enhance your customer service by helping financially strapped homeowners identify programs to ease the pain of a septic repair or replacement
![5 Tips to Get Customers to Open Your Emails](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Flisa_apolinski_head_shot.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=801395a3e5c7fd920bf6b6f010a48a78)
Quick and consistent written communication remains an important service tool. But how do you get them to read your messages?
![Product Focus: Septage Disposal Management](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fbdp_industries_3dp_belt_press.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=33ac2d98676cc5d8e44c5e04ba81091a)
![What’s Different About Rest Area Septic System Maintenance?](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fgoose_creek_rest_area.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=69ffef78e86d066195ae73f02528acbf)
A new study expands on the qualities of septage at 25 highway stops that experience heavy use, no FOG and large tankage
![There’s Onsite Opportunity in Stretching Urban Water Supplies](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fpum-02-24_pumper_news_cora_snyder.jpg?crop=focalpoint&fit=crop&fp-x=0.55&fp-y=0.46&h=75&ixlib=php-1.1.0&q=75&w=75&s=7bfc624e45cc1a044d1796166c8768fa)
Design and installation of black- and graywater reuse systems marks a new frontier for installers
![Courtesy Is Never Outdated — and Other Advice From Industry Veteran](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2For_-_4.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=517cefbd9212c03ba246a05a8f43db50)
Oregon’s Pat Mc Vay wants to link wastewater professionals, homeowners and Realtors for effective septic systems on more challenging sites
![Classy Truck of the Month - June 2024](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2F992a402b-448b-417a-878f-4edf651cb5c9.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=a425ce36218e7cdadf78cfbce9f71a0a)
Piedmont Disposal, Winston-Salem, North Carolina
![Product News - June 2024](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fairvote_upgrade.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=11ff61a34c5d9fd4601df693474439f3)
![Product Spotlight: Aluminum tank launch adds versatility to vacuum truck lineup](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fproduct_spotlight_national_truck_center_aluminum_tanks.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=75&ixlib=php-1.1.0&q=75&w=75&s=2dccd7b27fcd8f3a8eca854a42cc8c58)