To retain customers, small themed “leave-behinds” can make a big difference
If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.
After years working in and out of the pumping industry, an Oregon family has settled into a full-service wastewater business for good.
A YouTuber’s ignorant rant could provide a devastating setback to the wastewater industry and people who rely on septic systems.
Even mom and pop wastewater businesses can benefit by focusing on the trends of a few important metrics to raise the bottom line.