It's not easy, but educating your customers about how their septic systems function is a critical part of your job
Also in this week's septic-related news, a Florida man is arrested for his role in the largest illegal dumping case in Polk County history; and a couple is rescued after falling into a large sewage tank in Idaho
We get behind the wheel of a Classy Truck from Pumper magazine by having a classy conversation with Wayne Borsuk of John Holm & Son
If you want happy and productive workers, avoid these trite, dismissive phrases and take a more direct approach to communication
You want to retain good employees, not see them leave. But if it does happen to you, here’s some advice on how to best respond.
These five strategies can help you earn more work — even if your estimate is not the lowest one a potential customer has received
The legalization of cannabis in some states has muddied the waters when it comes to employee drug testing
Also in this week's septic-related news, a septic truck rollover in North Carolina requires firefighters to use extrication equipment to rescue the driver