Management Philosophy Fuels Employee Longevity

Metro-Rooter’s managers foster an atmosphere of mutual respect that keeps employees in it for the long haul.
Management Philosophy Fuels Employee Longevity
From left to right, Ike Noland, plumbing manager; Tom McLaughlin, president; Pat Daniels, vice president; Mike Jones, vice president; and Donna Branson, office manager, look over plans to convert a commercial property from a septic system to a lift station to tie into the city sewer.

You might call Tom McLaughlin a “long timer” in the waste management industry. His involvement dates back 40 years, when the Jacksonville, Florida, native worked at the Jacksonville Beach Pollution Control Plant while still in college.

Just a few years later, in 1978, he...

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