Remembering the Difference You Can Make In People’s Lives

The day-to-day grind can get you down, but as the author recounts in this story, it’s important to recognize the impact you can have on your customers

Remembering the Difference You Can Make In People’s Lives

Anja Smith

Pumping, plumbing and drain cleaning can be thankless work. There are days, sometimes weeks even, when nothing seems to go right. Complaining customers, disgruntled employees, rising insurance costs. Aren’t there easier ways to make a living?

I was in one of these dark moods...

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