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Cyclone Septic business owner, Mark Chase (left), assists his employee, Mike Bolen, as he pumps out a septic tank in a residential neighborhood in Williams, Arizona. (Photo by Darnell Renee)
Mark Chase spent 32 years as a refuse truck driver for a large company in Phoenix with a relentless focus on the bottom line that pushed employees hard. When he retired and bought a septic pumping company, Cyclone Septic, in Williams, Arizona, Chase was determined to operate...