A poster wonders about the effectiveness of paying to include his pumping business on Angie’s List. Readers weigh in.

Oklahoma’s Irwin Septic promotes the long-term health of onsite systems by stressing routine maintenance and pumping.

Struggling to dig up new prospects? Established customers are a mother lode waiting to be mined.

Hinckley, Minnesota, is not the nation’s icebox, but it’s darn close. Husband and wife team Ardell and Janelle Kick share how they cope with the deep freeze and seasonal business fluctuations.

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An Ohio pumper says he’d rather turn in his hauling license than report the condition of customers’ septic systems to local authorities. Where would you stand?