New Jersey’s Kurt Cortese is a stickler for thorough grease trap service keeping his customers happy.
Even though it is a regular occurrence for you, it’s important to match a customer’s sense of urgency
If you’ve decided it’s time to move on from your company, be sure you’re not making any of these miscues that can affect how much value you get out of a sale
Wisconsin’s Jamie Decker found out early on that the wastewater industry was a good match for his hard-working attitude.
Tennessee pumper Ernie Anderson says good communication with customers is a key to building a successful septic business of any size.
Massachusetts pumper Jeff Wall used thorough tank-cleaning practices and recovered a couple’s prized engagement ring.
With countless avenues available for people to communicate with your business, it can be challenging to keep up with all the messages and questions. But ignoring isn’t an option if you want to attract and retain customers.