Customer testimonials and reviews are something you can control to build trust, enhance your credibility, and influence potential customers' decisions
Rather than fear AI, service businesses can embrace its most useful features to enhance customer service
If you feel like an imposter at work, it’s time to reframe your mindset
Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing
Not everyone on your team has to come in as an expert tradesperson with a ton of prior experience. Focus on hiring quality candidates above all else.
DCR Magazine wants to tell your story
It’s crucial to have a clear understanding of the financial numbers and other data for your business and what they mean, and you don’t need an accounting degree to do so