You Want Loyal Customers? Try Going Old School.

Handwritten notes, old-fashioned courtesy and a clean appearance will go a long way to the constant callbacks that will drive your revenues higher.

In our fast-paced world, it seems like everyone checks out a service company on their smartphones, making snap judgments on which contractor to call based on a slick-looking website, a promised low price, or hollow advertising copy that boasts reliability, trustworthiness or a...

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