Even if you’re busy with current jobs, it’s important to follow up with potential clients you gave estimates to in order to ensure the work keeps flowing
Use the EPA's materials to promote your company and educate homeowners during SepticSmart Week and beyond
Taking the opportunity to educate clients on what you are seeing in their plumbing systems and why it is happening can go a long way in establishing a relationship that lasts for years to come
As a septic professional, you should seek to enhance the reputation of the industry through your interactions with customers
Customer education is critical in keeping onsite systems working and building trust