Use Teachable Moments to Develop Lasting Customer Relationships

With an emphasis on customer education, this third-generation plumbing and pumping company keeps making the grade.
Use Teachable Moments to Develop Lasting Customer Relationships

Master plumber Ed Zeitler has learned an awful lot about running a plumbing and septic pumping company during his 37 years in the trade. But the owner of Zeitler Plumbing, based in northeastern Wisconsin, says he’s learned one thing in particular that has carried his company...

Please login or register to view Pumper articles. It's free, fast and easy!


Discussion

Comments on this site are submitted by users and are not endorsed by nor do they reflect the views or opinions of COLE Publishing, Inc. Comments are moderated before being posted.