Transparency is an essential element of building customer trust, many times making the difference between a one-time or repeat client. A simple way to enhance transparency is by providing customers with a diagnostic inspection report, a tool that provides visual data to back up...
Building Client Trust With Diagnostic Inspection Reporting
Taking the opportunity to educate clients on what you are seeing in their plumbing systems and why it is happening can go a long way in establishing a relationship that lasts for years to come
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